Terms of service

Welcome to Retro Chine. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website or placing an order with Retro Chine, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Products & Services

  • Retro Chine sells mixed products.

  • Product images are for display purposes only. Actual product color or design may vary slightly.

  • We reserve the right to change product prices, descriptions, or availability at any time without prior notice.

3. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices listed are final unless stated otherwise.

  • Payments must be completed before the order is processed.

  • Retro Chine reserves the right to cancel or refuse any order.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location and logistics.

  • Retro Chine is not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers must ensure correct delivery details while placing orders.

5. Return & Refund

  • Customers must return products within 3 days of delivery.

  • Refunds will be processed only after the returned parcel reaches the Retro Chine store and passes inspection.

  • No refund will be provided for damaged products or items damaged by the customer.

  • Please refer to our Return & Refund Policy for complete details.

6. Damaged or Used Items

  • Items returned in damaged, used, or altered condition are not eligible for refund or exchange.

  • Retro Chine reserves the right to reject such returns.

7. Limitation of Liability

Retro Chine shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses caused by misuse of products

  • Delays or failures beyond our control

8. Intellectual Property

All content, logos, images, and text used by Retro Chine are our property and may not be copied or used without permission.

9. Changes to Terms

Retro Chine reserves the right to update or modify these Terms of Service at any time. Continued use of the store after changes means you accept the updated terms.